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Hilton Playa Del Carmen, An All-Inclusive Adult Only Resort, Playa del Carmen

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From308US$ /night
Check-in
05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Avenida Constituyentes 2, Playa del Carmen, Mexico, 77780

Hilton Playa del Carmen is an all-inclusive, adults-only resort that radiates casual elegance and comfort. Nestled along the picturesque Caribbean shoreline, the resort features a stunning palatial exterior and sophisticated interior design, befitting its AAA Four-Diamond status. Guests will find a perfect blend of luxury and relaxation, with a wide array of dining options and recreational activities, ensuring an unforgettable getaway.

Location

Set in the heart of Playa del Carmen, the resort is a stone's throw from the vibrant Fifth Avenue, known for its trendy shops and nightlife. The Cancun Airport is easily accessible, and nearby attractions such as Mamita's Beach Club and the Aquarium Beach provide guests with ample exploration opportunities.

Rooms

The resort features light and airy all-suite accommodations, each with a private balcony and luxurious amenities. Guests can choose from several suite types including oceanfront, garden view, and swim-up suites, which boast spacious living areas, marble bathrooms, and double jetted tubs.

Eat & Drink

Hilton Playa del Carmen offers 14 onsite restaurants, featuring a variety of cuisines from around the world. Guests can savor gourmet sushi, authentic Mexican dishes, and Mediterranean specialties, with signature dining experiences at venues like Chef's Plate, where the menu changes based on seasonal ingredients.

Leisure & Business

The resort caters to leisure and wellness with its spa, offering exclusive treatments and hydrotherapies. Guests can also enjoy two outdoor pools, a large fitness center, and daily activities such as Zumba, tennis, and dance lessons to ensure an active, engaging experience.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Junior Suite
Max:
2 persons
61 m² 
Bed options:
1 King Size Bed
Bathtub
Balcony
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Oceanfront Junior Suite
Max:
2 persons
61 m² 
Bed options:
1 King Size Bed
Bathtub
Air conditioning
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Junior Suite
Max:
4 persons
61 m² 
Bed options:
2 Double beds
Bathtub
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Playa del Carmen2300 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 1.2 mi
Cancun (CUN) 34.9 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course
  • Pool tables
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Toys

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Ironing facilities

Media

  • Flat-screen TV
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Location

Avenida Constituyentes 2, Playa del Carmen, Mexico, 77780
Map view
Avenida Constituyentes 2, Playa del Carmen, Mexico, 77780
Nearby
Mall
Quinta Alegria Shopping Mall
1100 ft
Beach
Kool Beach Club
2000 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
900 ft
Beach
Playacar
1100 ft
Gallery
La Galeria de Playa Art Gallery
1200 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1100 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1200 ft
Aquarium
Aquarium Beach
1600 ft
Shopping Area
Plaza Las Americas
1100 ft
Night club
Mandala Playa del Carmen
1700 ft
Shopping Area
Plaza Calle Corazon
1800 ft
Night club
Blue Parrot
1900 ft
Restaurants
Senor Frog's Playa del Carmen
600 ft
Calle Quinta Avenida Calle 22 Norte
Asiana Restaurant
600 ft
1 Avenida Nte 261
Chef's Plate
1000 ft
Constituyentes Avenue #2 The Royal Playa del Carmen
Maria Maria
1000 ft
Centro
Asiana
700 ft
Avenida Constituyentes 1
La Finisima Caguameria de Esquina
400 ft
Avenida D Norte 1 Corner of Calle 20
Fresco Habito
400 ft
1ra Avenida Between Constituyentes & Calle 20
La Fisheria
700 ft
5th Avenue Between 20 and 22
Viaggio
700 ft
Avenida Constituyentes # 1 Panama Jack Resort

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the resort and would come back
Friendly staff
Spacious rooms
Lacked basic amenities
Dining restrictions
8.4/10
Great
Rooms
7.9
Location
9.3
Service
8.2
Dining
7.4
Guest reviews
8.4/10
based on 25 reviews
4.5/5 based on 22609 reviews
8.5
8.5/10based on 580 reviews
#43 of 329 hotels in Playa del Carmen based on Tripadvisor
William
United States of America, December  2024
7.8/10

My stay at the hotel had its highlights and a few drawbacks. The rooms were impressively spacious and clean, and the staff was exceptional in their friendliness and service. However, I was a bit disappointed with the dining options and the lack of a clear schedule for restaurant availability. Overall, it was a decent experience, but some improvements could be made, especially regarding dining and noise levels.

Rooms
10.0
The room I stayed in was absolutely enormous and very well maintained. It had a king bed, a flat-screen TV, and even a two-person hot tub! The walk-out balcony with a hammock was a lovely bonus.
Service
9.0
The service was top-notch, with the staff going above and beyond to make our stay enjoyable. They helped organize our special dinner on the beach and decorated our room as a surprise.
Location
8.0
The location is decent, especially for those who love to shop and explore local attractions. It was easy to leave the resort and find local shops nearby.
Dining
5.0
I found the dining experience a bit confusing, as the staff wasn't always clear on which restaurants were open. Each week, I had to get a paper schedule from the desk, which was a bit inconvenient.
Facilities
7.0
The facilities were well maintained, and the beach was beautiful for enjoying some sun and relaxation. However, I did find the noise from construction during my stay quite distracting.
Joshua
United Kingdom, November  2024
7.8/10

The hotel is situated in an excellent location, close to the beach and right off 5th Avenue, making it convenient for shopping. The rooms were clean and had a nice view of the main lawn, although they were a bit noisy during the daytime due to nearby foam parties. The service was accommodating, especially with dietary needs, but it did feel limited. Overall, the dining options were surprisingly good, with a wide variety. I’d say it offers decent value for money, although I did feel a bit pressured at the Platinum desk.

Rooms
7.0
My room had a great view of the main lawn, perfect for people watching, but was affected by the noise from foam parties nearby.
Service
7.0
The service was friendly and accommodating, especially Chef Jesus Gudino who helped with our dietary needs, but it felt a bit limited overall.
Location
9.0
The location was fantastic, right off the lively 5th Avenue and close to the beach, giving me the best of both worlds.
Dining
8.0
I was pleasantly surprised by the variety and flavor of the food, with several made-to-order stations that really enhanced the dining experience.
Facilities
8.0
The facilities were well-maintained, and I particularly enjoyed the well-kept pool area.
Richard
United States of America, October  2024
8.4/10

I had a great time at this hotel with its friendly staff and impressive service. The rooms are quite spacious, although they feel a bit outdated and could use a modern touch. The location is fantastic, right near downtown, making it easy to access local attractions. Dining was okay but left a bit to be desired in variety. Overall, it's a good value for money, but a few improvements could make it even better.

Rooms
7.0
The rooms were spacious and had a lovely balcony with a hammock, but they definitely need some renovations.
Service
9.0
The staff was amazing, always polite, hardworking, and incredibly helpful with information about the resort and local excursions.
Location
10.0
The hotel is in an excellent spot, super close to downtown Playa Del Carmen, making it a lot of fun to explore.
Dining
6.0
The dining experience was decent but not extraordinary, with some limited options for meals.
Facilities
8.0
The facilities were satisfactory, and I enjoyed the pool area, but there might be room for more updates.
Scarlett
United Kingdom, September  2024
8.0/10

The hotel has a prime location close to the beach and various activities, creating a very convenient experience. The rooms were spacious with a cozy king-sized bed and a lovely hot tub, but the noise from the nearby bar was a downside since it played music until the early hours. The staff was warm and attentive, making our stay feel special, although there were some hiccups with service communication. Overall, it's a great value for the price, particularly thanks to the access to the chef's restaurant.

Rooms
8.0
I stayed in a room that was quite spacious and featured a comfy king-sized bed with a private hot tub and cabana. The balcony offered a nice street view, but it was a bit noisy due to the bar next door.
Service
7.0
The service was generally friendly and accommodating, especially the attentive staff like Sasha and Rodrigo, who always greeted us with smiles. However, it took a bit of effort to get some issues resolved, requiring multiple emails and visits to the front desk.
Location
9.0
The hotel's location is fantastic as we hardly needed to catch a taxi except for the airport. It's close to local restaurants and activities, making it very convenient to explore the area.
Dining
8.0
Dining was a delight, especially with the access to the chef's plate restaurant. Breakfast was fresh and plentiful, but it would have been nice to have more variety.
Facilities
7.0
The facilities were decent, with everything kept clean and functional, although the beach area felt a bit small with limited chairs.
Arthur
United Kingdom, August  2024
8.2/10

The hotel was in an excellent location, right by 5th Avenue, making it super convenient for shopping and dining. I found the rooms spacious, clean, and quiet, though I heard they will soon be getting an update. The service was friendly but seemed a bit disconnected from the management. Overall, I thought it was a great value for the price, despite a few minor issues.

Rooms
8.0
The rooms were spacious, clean, and very quiet, which I really appreciated. It seems they will begin receiving some long overdue updates soon.
Service
7.0
The staff were friendly and made some impressive towel animals, but I felt there wasn't a strong connection with the administration. However, responses were prompt when I needed assistance.
Location
9.0
The location is fantastic; being next to 5th Avenue means endless shopping and dining options at your doorstep. However, for older travelers like myself, it became a bit too hot and noisy at times.
Dining
9.0
Dining here was a treat! The buffets had a wide variety of fresh fruits and local and international dishes. I was particularly impressed with the quality; definitely the best all-inclusive buffets I've tried.
Facilities
8.0
The facilities were beautifully maintained, with lush greenery throughout the resort, adding to the relaxing atmosphere.
Dominic
United Kingdom, August  2024
9.4/10

I had a great stay at this hotel! The location is superb, very close to 5th Avenue with lots of shopping and dining options. The rooms were luxurious and perfect for a relaxing vacation, and the staff made the experience even better with their friendliness. However, the dining options were great, but they did feel a bit like a sales pitch at times. Overall, it was a good value for money.

Rooms
10.0
The rooms were luxurious and simply perfect, featuring a huge bed and spacious layout.
Service
9.0
The service was extremely helpful and accommodating, especially from the entertainment and sports staff.
Location
10.0
The hotel's location is fantastic, just a short walk to 5th Avenue and close to nightlife along 12th Avenue.
Dining
9.0
The dining had the best all-inclusive buffets I've ever experienced, with a wide variety of healthy options.
Facilities
9.0
The facilities were beautifully maintained with lush greenery throughout the property.
Tom
United States of America, August  2024
8.6/10

My stay at the hotel had its ups and downs. The location was fantastic, just steps away from the beach and close to 5th Avenue. The rooms were surprisingly large and clean, equipped with a fantastic hot tub. However, the noise from the city at night made it hard to relax, and the dining options could definitely use some improvement. Overall, I found it to be a decent value but not without drawbacks.

Rooms
8.0
The rooms were huge and clean, featuring a king bed, a flat-screen TV, and a hot tub. I especially loved the balcony with a hammock, but the view overlooked a small pool that got noisy at night.
Service
9.0
The service was top-notch! Staff like Loria, Javier, and Cristian were incredibly attentive and friendly, which really enhanced our experience.
Location
10.0
The location couldn't be better—just a walk away from amazing food and shops on 5th Avenue. It was ideal for when we wanted to explore beyond the resort.
Dining
5.0
Dining could be improved as it lacked variety, though I appreciated the quick service. It wasn't my favorite part of the stay.
Facilities
7.0
The facilities were decent, but I wish the pool area was a bit quieter, especially at night.
Georgia
United Kingdom, August  2024
8.4/10

I had a pleasant stay at this hotel with friendly staff and a beautiful beach setting. The location is perfect for exploring the shopping area and the variety of dining options is commendable. However, the rooms felt a bit outdated and dark, and the pressure to attend a Hilton presentation was a downside. Overall, it offers good value for money but could use some updates.

Rooms
6.0
The rooms were clean but a bit old-fashioned with dark furniture that made them feel less Caribbean.
Service
9.0
The staff was really helpful and friendly, quickly providing drinks and insights about the area.
Location
10.0
The location is wonderful, offering easy access to a beautiful beach and the bustling shopping area on 5th Avenue.
Dining
8.0
Dining options were excellent and offered a great variety, especially for breakfast and lunch.
Facilities
7.0
The facilities were decent but could benefit from modernization.
Alexandra
United States of America, August  2024
8.2/10

The hotel is in a prime location, just a short walk to 5th Avenue and the beach. The rooms were spacious and very clean, but I wish they had more basic amenities typically offered in a five-star hotel. The service was outstanding, with incredibly friendly staff who made us feel welcome. Although the dining options were good, the Spice restaurant had a few restrictions that were disappointing. Overall, I had a great time, but there were a few areas that could be improved.

Rooms
7.0
The rooms were spacious and very clean, but they lacked some basic amenities like a coffee maker and robes.
Service
10.0
The service staff was so nice and friendly; they went above and beyond to ensure we had a great experience.
Location
9.0
The location is fantastic, just a quick walk to 5th Avenue for shopping and entertainment, plus the beach is nearby, although a bit rocky to enter.
Dining
7.0
The dining options were very good, with a large variety and excellent quality, but I was disappointed that we couldn't eat outside at Spice.
Facilities
8.0
The facilities were enjoyable, especially the pool area, which was well-maintained.
Friendly staff
Lacked basic amenities
Edgar
United States of America, August  2024
8.0/10

I had a pleasant stay at this hotel, which features spacious and clean rooms with comfortable amenities. The location is fantastic, right in the heart of the town, making it easy to explore nearby restaurants and shops. However, the Wi-Fi was quite poor, which was frustrating at times. Overall, it's a great value for money with good dining options available.

Rooms
8.0
The rooms were spacious, clean, and equipped with comfortable robes and a mini fridge stocked with drinks. However, the Wi-Fi wasn't great and had a lot of buffering.
Service
6.0
The service was friendly, but it felt like the staff were a bit dishonest about the drink selections. They were helpful when needed, but there was some inconsistency in their information.
Location
9.0
The hotel is right in the heart of Playa del Carmen, which is perfect for those looking to explore. However, it can get quite crowded and loud, so it might not be ideal for everyone.
Dining
9.0
The dining options were abundant and healthy, with plenty of delicious choices that kept us satisfied throughout our stay. I particularly enjoyed the variety offered.
Facilities
8.0
The facilities were solid, especially the pool area, which was well-maintained and enjoyable.
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Rooms and Guests2 Guests, 1 Room